Counseling. Coaching. Consultation.

We assist Employers with the human side of the business. Learn more.

Counseling. Coaching. Consultation.

Personal help, expert advice, and practical action plans for Employees. Learn More.

Your Partner Through the
COVID-19 Crisis and Beyond

As we go through this time of dramatic change, connection becomes all-important. Just about everyone is dealing with concerns about health, altered living and working patterns, and, in many cases, distance from loved ones. All of it can lead to higher-than-normal levels of stress.


Connecting with the professional counselors at Preferred EAP can help employers and their employees solve problems, manage stress, and cope with change. Whether you’re returning to the workplace or not, we can help you adjust. Our counseling, coaching, and critical incident teams are ready to provide the caring, understanding, and experienced response you need.


Learn about the full range of Return to Work services available through our region’s largest health care provider, Lehigh Valley Health Network (LVHN).

What We Do

In short, we help restore workplace well-being.

We counsel individuals, couples and groups overwhelmed by life's challenges and demands.

We coach managers worried by unusual employee behavior or struggling with personal goal achievement.

We consult with organizations to prepare for, respond to, and recover from critical events.

And we deliver results.

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For Employers

Improved employee productivity, engagement, and safety depends on employee well-being.

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For Employees

The odds of moving through life without encountering stressful situations are zero.

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Latest News

March 13, 2020

Important Health Emergency Announcement

We’re complying with national health recommendations concerning coronavirus and COVID-19. As of, March 13, 2020, Preferred EAP will be conducting telephone counseling sessions only

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Upcoming Workshops

March 25, 2021

Resolving Conflict in the Workplace

Conflict is a normal part of life and a natural occurrence in interpersonal relationships.  When conflict emerges in the workplace it has the potential of interfering with productivity and creating morale problems.  Participants in this program will have an opportunity to examine the sources of conflict and the behavioral characteristics that intensify or prolong conflict.  Because people have different ways of dealing with conflict situations, a group exercise will allow participants to experience the various styles of conflict management and resolution.  Effective communication and listening skills will be discussed as well as tips for handling conflict.

View Complete Workshop Schedule