Feedback Informed Treatment
Counseling works better when it’s informed by feedback.
Research over the past 50 years has clearly demonstrated that counseling works. Individuals who receive counseling support are better off than 80% of people who never receive any help (Lambert and Ogles, 2004). Counseling ameliorates negative symptoms and speeds up the natural healing process by helping individuals develop better coping skills and problem solving abilities.
Research also demonstrates that counseling works better when it’s informed by feedback. Improvement largely depends on the individual’s level of engagement with the counseling process and the quality of their relationship with their counselor.
We understand this at Preferred EAP and are vigilant about responding to the needs of our clients by providing the best possible experience and outcome for those seeking our help.
Feedback Informed Treatment (FIT), approved by the Substance Abuse and Mental Health Services Administration (SAMHSA) as an evidence-based practice, is an approach for evaluating and improving the quality and effectiveness of our services.